Privacy Policy

New Hartford Animal Hospital takes your privacy seriously both online and offline. This Privacy Policy applies to information collected online through our website, social media sites, and mobile applications, as well as information collected offline through promotions and at our practice.

How Do We Use and Share Your Information?

New Hartford Animal Hospital does not sell your personal information to third parties. We will only use and share your information as described in this policy to:

Communicate with you about products and services we offer, including sending you e-mails and text messages, for promotions, special offerings, and other important information.
Share your information with certain affiliates and third parties who have agreed to protect your privacy. Such information sharing relates to:
Assisting New Hartford Animal Hospital in communicating with you about promotions; fulfilling requests for products and services; providing anonymous reporting for internal and external clients; assisting in providing our services (for example, to process credit and debit card transactions and to comply with unsubscribe lists); and assisting with loss prevention in cases of suspected fraud or theft.

How Do We Protect Your Information?

We work to protect your information both online and offline by using appropriate technical, administrative and physical procedures to protect personal information from loss, misuse, or alteration. We limit access to personal information to those who have a business need. Employees who violate New Hartford Animal Hospital’s customer privacy safeguards are subject to disciplinary action up to and including termination.
When we share your information with third party service providers as described above, we only provide those third parties with the information necessary to perform their service and we require that they protect your information and not use it for any other purpose.

What Choices Do You Have About Your Information?

You may opt-out of promotional e-mails by using the “Unsubscribe” link in the e-mail. We will only send text messages to those who have expressly opted-in to receiving communications by text message. You may opt-out of receiving further text messages by sending a reply text with the word “Stop” or by contacting us by e-mail or mail as described above.

Other Sites

Our website may include links to websites operated by other companies. New Hartford Animal Hospital is not responsible for the privacy practices of websites or other services operated by third parties that are linked to or integrated with our services or for the privacy practices of any third party.

Contact Us

If you have any questions or concerns regarding the New Hartford Animal Hospital Privacy Policy or practices, you can contact one of our administrative representatives by e-mail at or by calling 315-737-7387.